Refund Policy

We want you to feel confident enrolling. If the training isn't right for you, you can ask for a full refund within 14 days of your purchase date.

How to request a refund

• Go to Contact Support and choose the topic "Refund request".
• Use the email address on your account and tell us roughly when you bought.
• We will confirm and process approved refunds to your original payment method through Stripe. Your bank may take 5–10 business days to show the refund.

What happens to your access

When a refund is processed, the paid access from that purchase is removed. Modules 1–2 stay available as a free preview. For Agency Access, all seats from that purchase are removed. Any certificate earned with the refunded purchase may be revoked.

After 14 days

Requests made more than 14 days after purchase are generally not eligible. If something went wrong, such as a duplicate charge or a technical problem that stopped you from using the training, please contact us anyway and we will review it.

Purchases made with a 100% promotion code

No payment was collected, so there is nothing to refund.